Shipping policy

Shipping Policy

Welcome to RTS Group. We are committed to delivering your orders in a timely and reliable manner.

Order Processing

- All orders are processed within 1–3 business days after payment confirmation.

- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

- Standard delivery within India generally takes 3–10 business days.

- Delivery times may vary depending on location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

- Shipping charges, if applicable, will be displayed at checkout before payment.

- Free shipping may be offered on selected products or during promotional campaigns.

Order Tracking

- Once your order is shipped, a tracking number will be provided via email whenever available.

Delays in Delivery

- While we strive to ensure timely delivery, RTS Group is not responsible for delays caused by courier services, natural disasters, public holidays, or other events beyond our control.

Incorrect Shipping Address

- Customers are responsible for providing accurate shipping information.

- RTS Group is not responsible for orders delivered to incorrect addresses provided by customers.

Damaged or Lost Packages

- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.

- If your package is lost in transit, please contact us and we will assist in resolving the issue with the shipping carrier.

Contact Information

For any shipping-related questions or concerns, please contact us:

Website: rtsgroup.shop

Email: rtsmart99@gmail.com